Please read the following to learn more about our privacy policy. By using our website/app, you expressly give us your consent to use and disclose the information provided by you. If you do not agree to the terms, you are requested not to use or access our website/app.
Personal information collected by us may include: Name, postal address, phone number, PAN and e-mail address.We may also collect information about you but not limited to such as:
This policy covers how ACUVISOR treats personal information that ACUVISOR collects and receives, including information related to your past use of any products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, aadhar details, PAN card, KYC details, etc. and that is not otherwise publicly available.
ACUVISOR collects personal information when you visit/use/register with ACUVISOR, when you use displayed products or services, when you visit ACUVISOR pages or the pages of certain ACUVISOR partners, affiliates, group companies and when you enter promotions or sweepstakes. ACUVISOR may combine information about you that we have with information we obtain from business partners or other companies.
When you register, we may ask for information such as your name, email address, birth date, gender, educational qualification. For some financial products and services, if offered, we might also ask for your address and information about your assets.If User transacts on the Site, we may collect additional Personal Information about your transactions. When you browse/ use/register/sign in ACUVISOR, you are not anonymous to us.
ACUVISOR automatically receives and records information from your computer and browser, including your IP address, ACUVISOR cookie information,software and hardware attributes, and the page you requested.
In addition, when you use ACUVISOR services, you may choose to make some of your personal information public. If you post personal information online that is accessible to the public, ACUVISOR will not be responsible for the use or misuse of such information.
ACUVISOR uses information for the following general purposes: to customise the advertising and content you see/view, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients. ACUVISOR is not responsible for the accuracy, completeness, veracity nor reliability of any content, products or services which may be accessed ACUVISOR will not be liable for any loss or damage arising out of the same.
ACUVISOR does not contact individuals under age 18 about special offers or for marketing purposes without an adult’s permission. The usage of its services are not available to persons under the age of 18 or to anyone previously barred/suspended/ removed from using ACUVISOR. If you are under the age of eighteen (18) you are prohibited to use without a parental sponsor and guidance or in any event use the Services and in accordance with Applicable laws.
By accepting these Terms or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and has not been previously suspended/barred/removed from using ACUVISOR. Further you represent and warrant that you have the right, authority, capacity and competence to enter into this Agreement and to abide by all of the terms and conditions of the same. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.
Sharing your personal information
ACUVISOR takes the privacy and security of your personal information seriously. We are committed to protecting your data and ensuring transparency in how we handle it. This clause explains how we collect, use, and share your personal information in accordance with our Android app.
Information Sharing with Trusted Partners:
We may share your personal information, including your name, email address, date of birth (DOB), and PAN (Permanent Account Number), with trusted partners who work on behalf of or with ACUVISOR under confidentiality agreements. These partners assist us in generating insurance quotes, conducting analytics, and improving our communication with you. It's important to note that these partners do not have independent rights to share your information.
Use of Third-Party Applications:
To enhance your experience and understand user behavior, we utilize third-party applications such as Google Analytics, Firebase Cloud Messaging, Trackier, Facebook SDK, and Clevertap. These applications may receive certain information, including your Google Advertising ID, User ID (UID), mobile number, user type, and email address. Rest assured that these third parties are contractually obligated to handle your data securely and only for the purposes specified.
Sharing with Corporate Entities and Affiliates:
In order to efficiently operate our business and improve our services, we may share personal information with our corporate entities and affiliates. This sharing facilitates activities like detecting identity theft, fraud, and other potentially illegal acts. Additionally, if you request joint or co-branded services provided by multiple corporate entities, we may share your information for those limited purposes. However, this sharing will only occur with your explicit permission.
Legal Obligations and Protection:
We may disclose your personal information if required by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. This disclosure is essential to protect the rights, property, or safety of ACUVISOR, its users, or the public.
Magazine Subscribers' Postal Mailing Addresses:
On occasion, we may provide the postal mailing addresses of our magazine subscribers to selected advertisers who wish to reach you by mail. However, we will do so only with your consent and in compliance with applicable laws and regulations. Rest assured that all user data transmitted through our app is encrypted to ensure its security during transit. By continuing to use our app, you signify your consent to the collection, use, and sharing of your personal information as described in this clause.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user.
We place both permanent and temporary cookies in your computer’s hard drive/Mobile. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. ACUVISOR lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to ACUVISOR ‘s cookies.
Confidentiality
ACUVISOR limits access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. ACUVISOR has physical, electronic, and procedural safeguards that comply with applicable laws/ regulations/Federal regulations to protect personal information about you.
Protection of your information
ACUVISOR adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Site. However, you should be aware that no server and/or location is 100% secure and it is possible that such may be entered without permission by a computer hacker or by someone similarly engaged in unauthorized access. ACUVISOR is not liable if such an act occurs.
Your consent
By using the Website/app and/or by providing your information, you consent to the collection and use of the information you disclose on the Website/app in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage and advise you to frequently check for any change in these terms.
"I hereby authorize, and give consent to Acuvisor Insurance Brokers India Pvt. Ltd. to send me, either through itself or through any third party service provider, from time to time various information / alerts / SMS/ other messages or calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry/ listed in the National Customer Preference Register or not. I also confirm that by sending any such messages / calls I will not hold Company or its authorised third party service provider liable/ institute complaint against under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time."
Process
The process followed for addressing queries shall be:
In case of no reply from the Complainant, within 2 weeks from the date any clarification was provided, the Company shall treat the Complaint as Closed.